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Tech Helpline: 8 Unexpected Ways They Can Help Agents and Brokers

April 28 2024

support headsetAre you feeling overwhelmed by the relentless wave of new technology designed to enhance both your work and home life?

As a real estate agent, where the boundaries between work and home blur, you are often at the forefront of adopting cutting-edge tools, including artificial intelligence.

However, navigating today’s digital landscape can be daunting. What may surprise you is that Tech Helpline, the No. 1 real estate tech support service, offers a broad scope of assistance to help you set up, fix, and troubleshoot not only hardware and software technology related to your work but also your home.

From ensuring your family's digital safety to streamlining property showings with the latest smart home devices, comprehensive tech support offers you a lifeline to harness the full potential of these innovations.

Let's look at eight unexpected ways Tech Helpline can help you maintain a harmonious balance in your digital life.

Parental guidance for safety

Balancing your career as an agent and your role as a parent can be challenging, especially when monitoring your children's tech use. You can contact Tech Helpline, which can provide valuable guidance on setting age-appropriate boundaries for all electronic devices. You then can make more informed decisions about the apps and games your children use, even when you're busy with work.

Family privacy and social monitoring

Keeping your children safe on social media is a top priority, but staying on top of privacy settings and monitoring tools can be time-consuming. Tech Helpline can offer expert advice on effectively monitoring your child's social media activity while respecting their privacy, ensuring that you can protect your family's online safety without compromising your real estate responsibilities.

CarPlay and Android Auto support

When you're constantly on the road, having a seamless connection between your smartphone and your car's smart system is essential. These apps allow you to remain safely connected to email and text. But if you encounter any issues with setting up or using Apple CarPlay or Android Auto, reach out to Tech Helpline, and you’ll be guided through the process, which will help you stay connected and productive while on the go.

Smart garage doors

Smart garage doors offer security and convenience, but they can sometimes be tricky to install and maintain — especially if they ever need to be reset. Knowing you can get things connected again by calling the Tech Helpline can give you peace of mind and one less thing to worry about in your busy schedule.

Help with AI prompts

Chatbots like ChatGPT have become go-to tolls for many agents. Chatbots are handy tools for generating content, answering questions, and providing inspiration for your real estate property descriptions and social media posts. However, crafting effective prompts that yield the best results can be challenging. The analysts at Tech Helpline have you covered and can offer guidance on creating prompts that will help you get the most out of these powerful AI tools, streamlining your workflow and boosting your productivity.

IoT appliances in the home

You likely have encountered sellers with homes featuring smart appliances. However, setting up and troubleshooting these IoT — or Internet of Things — connected items can be complex and time-consuming. By connecting with Tech Helpline, a friendly, patient analyst can assist you with configuring smart home appliances, ensuring everything runs smoothly and efficiently. This frees up your time to focus on your clients and listings.

Smartwatches – and now rings

Many busy real estate agents rely on wearable technology to stay connected and monitor their health on the go. But if you've never owned a smart watch or ring, getting them synchronized and set up initially can be tricky. If you need help getting started and making the most of these powerful tools, Tech Helpline is available to provide the support you need, ensuring that you're always connected and informed every day.

Smart home devices

Setting up and troubleshooting smart home devices can be time-consuming and complex. Contacting Tech Helpline can help you navigate the setup process for a wide range of smart home devices, from smart speakers to thermostats and doorbells, ensuring everything works properly.

Help is available

As a real estate agent, technology is integrated into almost everything you do to promote and manage your business. Tech support is no longer an option — it is essential. Your time is valuable, and your tech needs extend far beyond your professional life. Tech Helpline's team of analysts has you covered for your work and home tech needs.

If your MLS, state or local association does not currently offer Tech Helpline as a member service, consider reaching out to them and sharing how this valuable benefit could help you balance your professional and personal life while staying on top of the latest technology trends.

Tech support can help you balance your professional and personal life while staying on top of the latest technology trends. With Tech Helpline's assistance, you can focus on what matters most: serving your clients and growing your business.

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Tricia Stamper is Director of Technology at Florida Realtors®, which owns both Tech Helpline and Form Simplicity.